🛡 Responsible Betting Platform

hibeji's commitment to safe and responsible gaming

We believe entertainment should never become a problem. At hibeji, you have access to powerful protection tools such as deposit limits, time-out, and self-exclusion.

For players aged 21 and above only

Why is responsible gaming important?

When online betting and casino games are played for entertainment, they can be an enjoyable experience. However, without responsible gaming practices, they can lead to financial stress and personal problems. hibeji always wants every user to play with awareness and within their own limits.

In line with our responsible gaming policy, we never allow minors (those under 21) to access the platform. Our age verification process is followed strictly. Every new member must confirm their age at registration, and additional verification may be requested at any time thereafter.

Millions of people in Bangladesh choose online gaming for entertainment. We want this experience to remain positive and controlled at all times. hibeji's responsible gaming tools help you manage your own gaming habits — without pressure, at any time.

Remember, gambling is not a guaranteed way to earn money. It is a recreational activity that also carries the risk of loss. So always play within your means and reach out to us for support when needed.

Our protection tools

hibeji lets you take control of your own gaming experience. The tools below can be used at any time.

Set deposit limits

Set a maximum limit on your daily, weekly, or monthly deposits. Once set, it takes effect immediately and you can reduce the limit whenever you need to.

Time-out feature

Take a short-term break — you can temporarily close your account for anywhere from 24 hours up to a maximum of 30 days. Access will be restored automatically when the break ends.

Self-Exclusion

If you need a longer break, choose self-exclusion. Options range from 6 months to a permanent closure. During this period, creating a new account will not be possible.

Review betting history

View your full betting history, deposits, and withdrawals at any time from your account dashboard. Stay aware of your own habits.

Reality check notifications

A notification will appear on screen at set intervals to remind you how long you have been playing. This will help you avoid losing track of time.

Minor protection

If there are children or teenagers in your household, use parental control software on your device. hibeji always makes 21+ age verification mandatory.

Signs of problematic gambling

If any of the following apply to you, it is time to seek support.

Feeling the urge to place larger bets to chase losses.

Spending money set aside for bills or essential family expenses on betting.

Trying to cut back or stop playing but failing to do so.

Hiding your betting habits from family or friends, or lying about them.

Feeling restless, irritable, or anxious when you are unable to bet.

Using betting as a way to escape from work, study, or family responsibilities.

Taking out loans or borrowing money from others in order to bet.

Never hesitate to ask for help

If even one of the signs above appears in your life, contact us via 24/7 live chat. Our team is always ready to provide the support you need.

Email: [email protected]

Three simple steps to getting support

If you are experiencing difficulties, follow the steps below — we are with you at every stage.

Identify the issue

Honestly ask yourself about your betting habits. Compare them against the signs listed above. Acknowledgement is the first step toward change.

Activate protection tools

Contact us for support

Reach out directly via our 24/7 live chat or email. Our trained support team will help you take the right steps.

hibeji's responsible gaming policy

Age verification

hibeji strictly follows a 21+ age policy. At registration and at any point thereafter, you may be asked to prove your age with a national identity card or other valid document. Keeping minors away from all forms of betting activity is our highest priority.

Account security

To keep your account secure, use a strong password and never share it with anyone. If you log in on a public device, always log out when done. Our SSL encryption keeps your personal information protected.

Financial limits and fairness

hibeji believes in fair play. Our minimum deposit is ৳100 and the minimum withdrawal is ৳800. Withdrawals are generally completed within 5 to 30 minutes. We will never encourage you to bet beyond your limits.

Transparency and fair gaming

All our games are operated by verified software providers and outcomes are determined entirely by a random number generator (RNG). The result of each game is not predetermined and is not controlled by any party.

Bonus and wagering conditions

Our welcome bonus (up to 100% on the first deposit, up to ৳5,000) comes with a 10x wagering requirement. Always read the full terms and conditions carefully before claiming any bonus offer. Avoid placing excessive bets in pursuit of bonus rewards.

Start betting safely — take action today

Keep your entertainment within limits. Enjoy your favourite games at hibeji, responsibly.

Browse casino games Explore slots Cricket betting

If you have any doubts, read our FAQ or contact support directly.

Questions and answers about responsible gaming

Answers to common questions are provided below.

After logging in to your account, go to the Settings section and select the "Responsible Gaming" option. From there you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing a limit may require a 24-hour waiting period.

Yes, activating self-exclusion will block access to your account but your existing balance will remain completely safe. When the exclusion period ends, or if you request to reopen your account through support, your balance will be intact.

Use of an account by a minor is a serious violation of our rules. If such an incident is detected, the account is immediately suspended and the related transactions are reviewed. You should use parental control software on your device if there are children or teenagers in your household.

A time-out is a short-term break — from 24 hours up to 30 days — that ends automatically when the period is over. Self-exclusion is a long-term measure — from a minimum of 6 months up to permanent — and does not reopen automatically when the period ends; you need to contact the support team to reactivate your account.

Alongside our 24/7 live chat and email, you can talk to family members and trusted friends. Seeking advice from mental health professionals is also very effective. Remember, asking for help is a sign of courage, not weakness.

The account holder can generally activate protection tools themselves. However, if you are concerned about a family member's betting habits, please contact our support team. We will assess the situation and guide you toward possible ways to help.