hibeji Terms and Conditions

1 General Introduction

hibeji is an online casino and sports betting platform operating in the Bangladesh market. This document is a legal agreement effective between hibeji ("Platform", "we", "our") and the user ("you", "member", "player").

Key Definitions

• "Platform" — The hibeji website, all associated pages, and services.
• "Account" — Your personal profile and wallet created through registration.
• "Funds" — Money deposited into your account.
• "Bonus" — Any promotional credit or reward provided by hibeji.
• "Wagering Requirement" — The amount that must be wagered before a bonus can be withdrawn.
• "Valid Bet" — A bet that is countable under the platform's rules.

2 User Eligibility

The following conditions must be met to open an account on hibeji:

• You must be at least 21 years old (for ages 21+).
• You must register in your own name and on your own behalf.
• Each person may create only one account.
• You are mentally capable and able to make informed decisions about gambling.
• You do not reside in a jurisdiction where such activities are completely prohibited.

3 Account Security and Responsibility

It is your own responsibility to keep your account secure. The following rules must be followed:

• Keep your login details (username and password) completely confidential.
• Giving third parties access to your account is strictly prohibited.
• If you suspect unauthorized access, contact us immediately.
• A maximum of one account per person is permitted — creating multiple accounts will result in all of them being cancelled.
• All transactions made from your account will be considered authorized by you.

hibeji may request a national identity card or other documents for identity verification (KYC) at any time. Withdrawals may be held until verification is complete.

4 Payment Policy

hibeji supports popular payment methods in Bangladesh. Key details are provided in the table below:

• Deposited funds will only be returned to the same payment method used to make the deposit.
• Deposits or withdrawals using third-party accounts are prohibited.
• Suspicious transactions may be held for review.
• All transactions are secured through SSL encryption.

5 Welcome Bonus and Promotional Offers

hibeji offers new members a 100% bonus on the first deposit up to a maximum of ৳5,000.

Bonus Terms

• The wagering requirement for the welcome bonus is 10 times (10x) — meaning you must wager an amount equal to 10 times the total bonus before it can be withdrawn.
• The bonus is provided only once; taking bonuses from multiple accounts is prohibited.
• The principal funds can be withdrawn separately before the wagering requirement is met.
• hibeji reserves the right to modify, suspend, or cancel any promotional offer at any time.
• Separate terms apply to the VIP program's weekly cashback bonus — see the hibeji Casino page for details.
• If any fraudulent activity is found in connection with bonuses, the bonus will be cancelled and the account will be suspended.

6 General Gaming Policy

The following rules apply to all games and bets conducted on hibeji:

• Game outcomes are determined by an auditable random number generator (RNG), which ensures fair play.
• If a game is interrupted midway due to a technical issue, hibeji will attempt to refund the bet for that round.
• Once a bet is confirmed, it cannot be changed or cancelled.
• In the event of a conflict between a game provider's rules and hibeji's rules, hibeji's rules will take precedence.
• In sports betting, live odds are subject to change; the odds at the time a bet is accepted are final.
• If the internet connection is lost, the outcome of any active bet will be determined according to server records.

7 Strictly Prohibited

Any of the following activities violates hibeji's terms and conditions and may result in account cancellation and seizure of funds:

• Creating or operating multiple accounts on behalf of the same person.
• Using any software, bot, script, or automated method to play games or place bets.
• Providing false information about an account or identity.
• Using the platform for money laundering or illegal fund transfers.
• Abusing the bonus system or taking extra bonuses using multiple identities.
• Attempting to hack the platform's security or find vulnerabilities.
• Harassing, intimidating, or deceiving other users.
• Placing bets or operating an account using a third party's funds.

8 Use of Personal Information

Your personal information will be used only for platform operations, identity verification, and fulfilling legal obligations. Read our Privacy Policy for more details.

• Your data is not sold to third parties.
• All sensitive information is stored securely through SSL encryption.
• After account closure, data may be retained for the legally required period.

9 Limitation of Liability and Disclaimers

hibeji accepts no liability for the following:

• Interruptions to the gaming experience due to loss of internet connection or technical errors.
• Unauthorized access to an account due to the user's own negligence.
• Any financial loss arising from gaming — gambling involves risk to money.
• Technical issues on the part of third-party game providers.
• Unforeseen circumstances (force majeure) such as natural disasters or government restrictions.

hibeji makes every effort to operate a safe and reliable platform and adheres to fair play principles.

10 Account Closure Policy

Closure by the User:

• You may request account closure at any time via 24/7 live chat or email.
• You will be given the opportunity to withdraw any remaining funds before the account is closed (subject to conditions).
• After closure, opening a new account with the same details may be restricted.

Closure by hibeji:

• If evidence of a terms violation, fraud, or illegal activity is found, hibeji may cancel the account immediately.
• Bonus funds and incomplete wagering may be forfeited in the event of cancellation.
• Whether the original deposited funds are returned will depend on the outcome of the investigation.

11 Responsible Gaming Policy

hibeji believes that gaming should be a recreational activity. We encourage all players to play responsibly:

• The platform is only permitted for use by those aged 21 and above.
• Do not bet more than you can afford to lose.
• Do not try to repay debts through gambling.
• If you notice signs of addiction, contact us to activate moderation services.
• Contact us via live chat to access the self-exclusion facility.

Visit our Responsible Gaming page for more details.

12 Process for Changing the Rules

hibeji reserves the right to change, amend, or update these terms and conditions at any time. You will be notified of changes in the following ways:

• The "Last Updated" date on this page will be changed.
• A notification will be shown when logging into your account for important changes.
• If you continue to use the platform after changes are made, you will be considered to have agreed to the new terms.